Some amigos have complained about not receiving alert sounds from the Footy Amigo app on their android device. So, we’ve created this post to help show you how to resolve it. The sound issue is not from Footy Amigo’s app, it’s from the specific device and we hope this guide can help you resolve it.
In MIUI 11, some notification settings are disabled by default for Footy Amigo, and, unfortunately, there’s no way for the app to enable them. However, you can adjust these settings as follows:
If an app like Footy Amigo creates a notification channel in MIUI 10, only vibration can be enabled as notification signal, all other signals (heads-up, sound, notification light, etc.) are disabled by default and must be enabled manually.
Please enable notification signals as follows:
When a new notification channel is added (i.e., when you start using a new combination of notification settings), you will also need to enable that channel’s notification settings as outlined above.
Due to restrictions by Xiaomi, there is no way for Footy Amigo to automatically adjust the notification-channel settings for you. For some selected apps, Xiaomi has enabled all notification signals by default. Please get in touch with Xiaomi to learn more.
If your Samsung device runs Android 9 and you experience problems with push notifications, please perform the following steps:
Future OS updates might reset these adjustments, and you might have to perform the steps listed above again.
If you experience problems with push notifications on a Samsung device running Android 7, please perform the following steps:
Should the problem persist after you have completed the steps listed above, please follow the general troubleshooting instructions.